EBO, a multinational artificial intelligence (AI) virtual agent company, announced that Alexandros Patsalides had been appointed as Director for its Financial Services Division with headquarters in Cyprus. In a press release shared exclusively with Finance Magnates, Patsalides will lead a division that comprises the firm’s banking, forex, payment providers, and insurances fronts.
Prior to his new role at EBO, Patsalides worked as Sales Manager for the EMEIA Region for Tools for Brokers, Country Sales Manager for IBM Italia S.p.A in its Cyprus branch, and as CIO of the Executive Business School P.A. College. “Alexandros will empower the strategic growth of our customers through his vast knowledge of digital transformation. EBO’s mission is to accelerate the change in the customer engagement industry by providing AI tools to companies of all sizes. Alexandros is a key player in this mission, and his insights are industry-relevant and inspiring,” Dr. Gege Gatt, CEO of EBO, commented.
The new Financial Services Division Director for EBO arrives at the company where it has witnessed a growth in its influence and revenue.
“I am excited to be joining EBO at this moment in time, leading such a crucial division of the company- The work that EBO is doing with regards to Conversational AI Virtual Agents is second-to-none. What differentiates our service offerings is our dedication to providing value from the very beginning and the fact that we work with our clients to become key partners in creating value to the organization,” Patsalides said on his appointment, who expects to leverages his knowledge in the financial services sector of over 18 years of experience.
EBO is known in the AI-related services industry for being a provider of Virtual Agents that automate repetitive customer-engagement processes in Financial Services. The multinational is also a certified Microsoft partner and an approved Crown Commercial Supplier in the United Kingdom.
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